Health concern? Connect with the Virtual Clinic 10:00 AM - 10:00 PM PST 7 days a week
- Fax: 250-561-1927
- 10 am to 10 pm daily PST (including weekends and statutory holidays)
- Anytime outside of our hours, please call 8-1-1
What if I need health care services right away?
In an emergency, go to the emergency department or call 9-1-1 (or local emergency services in your community) or call 8-1-1 (About 8-1-1).
Other important contacts
- NH Virtual Substance Use Clinic: 1-844-645-7811 Option 2
- Call 8-1-1 (About 8-1-1)
- Foundry Virtual BC - Foundry BC App (Young people aged 12-24)
- See a Pharmacist or call 1-833-882-0022
- Poison Control: 1-800-567-8911
If you are looking for immediate support
Pharmacists can assess and treat 21 minor ailments such as UTIs, allergies, pink eye, and dermatitis. The service is free for BC residents when provided in person, in a pharmacy.
Your visit may include:
- A prescription
- Advice for self-management
- A recommendation to see another health care provider
Compliments and complaints
If you have a complaint or compliment about the NH Virtual Clinic, please contact NorthernHealthVirtualClinic@northernhealth.ca.
If the complaint is not resolved, contact the Patient Care Quality Office at patientcarequalityoffice@northernhealth.ca or 1-877-677-7715.
Patient Care Quality Office
6th floor 299 Victoria St.
Prince George BC V2L 5B8
Toll-free: 1-877-677-7715
Fax: 250-565-2640
Email: patientcarequalityoffice@northernhealth.ca
The Patient Care Quality Office is open Monday to Friday (except statutory holidays) from 8:30 am to 4:30 pm.