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Acute care and hospital visitor information

Respiratory illness season information

In preparation for viral respiratory illness (VRI) season this winter, the Province of BC will be reinstating enhanced infection prevention and control (IPC) measures in health care settings, services, and programs. These temporary measures help to reduce the spread of respiratory illness and keep patients, residents, and health care workers safe.

More information from the Government of BC.

Help prevent the spread of illness by following these guidelines:

  • Masks are to be worn in emergency departments/waiting areas, and as requested by staff. Medical masks are available at health facility entrances.
  • Stay up to date on your influenza and COVID-19 vaccines.
  • Do not visit if you are feeling unwell (for example, have a fever, cold, or flu) or have been near someone else who is ill.
  • Wash your hands or use available alcohol-based liquid/foam hand sanitizers before, during, and after visiting with your loved ones. If your hands are visibly soiled, please wash your hands with soap and water.
  • Follow proper respiratory etiquette, such as covering coughs with an elbow or sleeve and properly disposing of tissues.
  • Respect personal space of all other patients, residents, and visitors.
  • There are currently no limitations on the number of visitors; however, please be aware the number of visitors for individual rooms or indoor events may be limited at times to support operational requirements.

Smoke and scent-free sites

  • Northern Health is a smoke-free organization, as are our facilities. Smoking of commercial tobacco, cannabis, or any other substances is prohibited in or on all NH owned and/or operated premises, facilities, grounds, and corporately owned or leased vehicles.
  • We encourage a scent-free environment for the comfort of our patients, families, and staff. We encourage you to avoid the use of perfume, cologne, and other heavily scented products while visiting a health care facility.

Visiting hours

Visiting hours for Northern Health facilities vary by location and type of facility.

For more information regarding visiting hours and site information, contact the facility by using our find a facility directory.