Mackenzie and District Hospital and Health Centre

Contact

Note: Some departments have their own fax numbers, such as Health Records. See below.

Hospital phone: 250-997-3263
Hospital fax: 250-997-3940

Health records phone: 250-692-2417
Health records fax: 250-997-3940

Staying in the hospital

Patient instructions

Your health care team will explain why you’re in the hospital and what needs to happen before you can go home or to another facility. Learn more about important information you need to know for your hospital stay.

Visiting the hospital

Stay home if you aren't feeling well. We want to give our patients every chance to get well. Please do not visit the hospital if you are feeling unwell (for example, if you have a cold or the flu) or have been near someone else who is sick. It is important to wash your hands or use available alcohol-based liquid/foam hand sanitizers before and after visiting a loved one in the hospital or clinic.

Visiting hours

Please check in with the unit before visiting to determine the best time for your visit and what you should do when you arrive.

Emergency department

Monday to Sunday, 24 hours a day

Access is via the front entrance. Please use telecom system at the front door for access outside of administration hours.