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Northern Haida Gwaii Hospital and Health Centre

Address

2520 Harrison Avenue
Masset BC V0T 1M0
Canada

Phone

Access

Access to long-term care is through a Home Health assessment. For more information on subsidized long-term care, contact the Home Health office nearest you.

Operator

Northern Health

Building description

Long-term care ward, 4 private rooms and 1 respite bed, 5 stretcher emergency on a 24/7 basis, 4 acute care/inpatient beds and Medical Clinic on-site.

Community Services on-site (Physiotherapy, Mental Health Counselling, Social work, Public Health; Child Development, Speech Language Pathology)

Building amenities

There is a common room/ visiting area with a television, piano, and large dining table. The front of the lounge area is wall-to-wall glass windows with a view of Masset Inlet.

Language, culture or religious affiliation

English, honouring diversity. The facility and services does reside on the territory of the Haida Nation.

Philosophy of care

The Residents’ Bill of Rights serves as the foundation for all aspects of our care and operations. Northern Health and each of our staff members are committed to protecting individuals’ rights. As a team, we recognize that every resident is entitled to individualized, quality person-centered care.

Accreditation status

Northern Health is accredited. Accreditation is an external peer review process to assess and improve the services health care organizations provide their patients and clients based on standards of excellence set by Accreditation Canada. For more information, visit Accreditation | Northern Health.

Type of accommodation

We have 5 publicly subsidized beds consisting of 4 private rooms with a single bed and private bathroom, and 1 private room with a shared bathroom.

Cost

Residents pay up to 80% of their after tax income, with minimum and maximum rates set by the Ministry of Health Services. This rate covers the standard benefits provided by all long-term care homes, such as food and accommodation. These costs are available on request or in the Long Term Care Home Resident and Family Handbook.

There are typical additional costs not covered by the daily rate.

Personal belongings and furniture

Basic furniture is provided includes a bed, night table, wardrobe or dresser, lamp, and flat-screen television. Residents can bring in additional small furniture items such as a chair, bookshelf/TV stand. Residents are encouraged to personalize their room by decorating it with pictures and things of importance.

Special recreational opportunities

In-house recreational activities are organized by the Care Team. This includes supporting residents to take part in community events when appropriate.

Motorized scooter policy

Scooters and electric wheelchairs may be used by clients.

Pet policy

NH has a pet visitation policy. Pets may visit as long as immunizations are up to date and provided, pet is well mannered, on a leash in common areas and resident/family/visitor with pet are responsible for cleaning up after pet.

Smoking policy

All Northern Health facilities are smoke free. Residents are asked to smoke outside the facility in designated areas.

Safety/security features

The facility is staffed 24 hrs / 7 days by nursing staff. After hours security system alarms all doors of building perimeter.

Visitor information

Families and loved ones are partners in care and are encouraged to visit and participate in many of the day-to-day activities.  

During flu season (typically December-March) all visitors need to wear a mask in our facilities if they haven't had a flu shot.

Parking (resident/visitor)

Adequate public parking is provided on site.

Neighbourhood/community amenities

The facility is within 2 kilometers of all amenities – library, shopping , Post Office, banking.