Community Care Licensing
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Community Care Licensing

Licensing officers promote the health, safety and well-being of adults and children in licensed care facilities such as day care and residential care facilities. This is achieved by setting and monitoring essential health, safety and care standards for licensed community care facilities. We work with care providers, families and agencies who share in the goal to ensure quality care for vulnerable individuals in our communities.

The Licensing program is responsible for monitoring compliance of licensed facilities to the Community Care and Assisted Living Act, the Community Care and Assisted Living Regulationthe Child Care Licensing Regulation and the Residential Care Regulation. The Act and its Regulations set forth a standard which all licensed facilities are required to meet. These standards have been developed to ensure a base level of protection for all persons in licensed care facilities throughout the province.

Licensing officers monitor facilities through an inspection process. Licensing officers also perform other duties outlined in the Community Care and Assisted Living Act including investigating complaints, reviewing new applications, and considering exemption requests. 

Contact a licensing officer:

Northeast Health Service Area

Northwest Health Service Area


Northern Interior Health Service Area

Dawson Creek


1001-110th Ave, Dawson Creek V1G 4X3


Phone: (250) 719-6500, Fax: (250) 719-6513



3412 Kalum St, Terrace V8G 4T2


Phone: (250) 631-4222, Fax: (250) 638-2209

Prince George


1600 3rd Ave, Prince George V2L 3G6


Phone: (250) 565-2150, Fax: (250) 565-2144


Fort St John


10115-110th Ave, Fort St. John V1G 4X3


Phone: (250) 263-6000, Fax: 250-263-6086




PO Box 5000, 3793 Alfred Ave, Smithers, V0J 2N0


Phone: (250) 565-2150 (contact the Prince George Office)



Enquiry BC can assist you in contacting a Licensing Officer. Call 1-800-663-7867 and ask to be connected to the phone number of the office nearest you.

What's New?

Risk Assessment Tool

Licensing Officers will be using a new risk assessment tool as a part of your next routine inspection.

All adult, child and youth facilities licensed under the Community Care and Assisted Living Act or the Hospital Act are routinely inspected to assess compliance with the requirements of the Act and Regulations. A risk assessment will be now be completed in conjunction with the routine inspection.

Attached please find a fact sheet which further describes the risk tool and how it will be implemented in Northern Health.


View Inspection Reports

Licensing staff monitor facilities through an inspection process to maintain the health and safety of those in care. 

View a list of our current licensed facilities and their inspection reports.  

File an Online Application or Serious Incident Report


To file a serious incident report,  application for licence or amendment electronically complete the form(s) below.

A licensing officer may contact you for additional information if required.