The assessment can take place at home, or you can go to one of the Home Health offices. A Home Health case manager will work closely with you and your family and friends to asses your needs, determine what kind of services are needed, determine eligibility for services, determine whether there will be any costs involved based on your financial situation, and coordinate your care services.

While every attempt is made to accommodate exceptional or urgent circumstance, Home Health services are not emergency services.

Some people with more complex health needs will require extra, ongoing support to live at home independently, and that is why Home Health provides care coordination through Case Managers.

This may include assessing eligibility for assisted living or residential care services.

Once you have been assessed as eligible for and in need of assisted living or residential care your name is place on a waitlist for the first available and appropriate vacancy. Priority will be given to clients with the highest need and who are at greatest risk.